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Paying for Care

Paying for Home Care in Pennsylvania: What Families Need to Know About Community HealthChoices

Medicare does not cover ongoing daily help. Here is how Pennsylvania families actually pay for in-home care.

Cyanjel Home Care Published Updated 5 min read

If you are caring for an aging parent in Allegheny County, one of the first questions that comes up is how any of this gets paid for. Private pay is not realistic for most families, and Medicare, despite what many people assume, does not cover ongoing help with bathing, dressing, meals, or companionship. It covers short, skilled, doctor-ordered care after a hospital stay. That is a different thing.

What does cover long-term in-home support in Pennsylvania is Community HealthChoices, the state Medicaid managed-care program for older adults and adults with physical disabilities.

What Community HealthChoices actually covers

For participants who qualify, CHC can pay for a direct care worker to come to the home and help with daily activities: personal care, light housekeeping, meal preparation, medication reminders, and companionship. The goal of the program is explicit, keep people in their own homes rather than in a nursing facility.

The two tests

Eligibility rests on two separate determinations, and families often only prepare for one:

  • Financial eligibility, income and asset limits, handled through the County Assistance Office.
  • Functional eligibility, an assessment of whether the person needs a nursing-facility level of care. This is done through the Independent Enrollment Broker.

You can meet one and not the other. Both are required.

Where families lose time

The most common delay we see is documentation. The functional assessment asks concrete questions about what someone can and cannot do without help. Families who arrive with a clear, honest picture, recent doctor visits, a list of medications, specific examples of where help is needed, move through it faster than families who have not written any of it down.

It also helps to be candid. There is a strong instinct to present a parent as more independent than they are. That instinct works against you here.

Choosing the agency

Once approved, the participant chooses which agency provides the care. That choice is yours, not the managed-care plan’s, and you can change it if the fit is wrong.

Worth asking any agency you are considering: How do you handle a caregiver calling off? Will we see the same person consistently? How do you verify visits actually happened?

That last one matters more than it sounds. Pennsylvania requires Electronic Visit Verification, caregivers clock in and out electronically at the point of care. An agency that takes it seriously is an agency that knows whether your parent was actually visited.

Start before you need it

Approval is not instant. If you can see the need coming, begin the process early rather than in the week after a fall.

Program rules change. Confirm current eligibility criteria with the Pennsylvania Department of Human Services or your local Area Agency on Aging.

Questions about care in the Pittsburgh area? Call us at (888) 772-5460.

The other routes worth checking

Community HealthChoices is the largest funding route in Pennsylvania, but it is not the only one, and several families qualify for something they never looked into.

Veterans’ benefits

A wartime veteran or a surviving spouse who needs help with daily activities may be eligible for the VA’s Aid and Attendance benefit, which is paid on top of a VA pension and can be used toward in-home care. It is means-tested and the paperwork is slow, so start early rather than when money is already tight. A county Veterans Affairs office or an accredited veterans service officer will help with the claim at no cost, and you should never pay anyone to file it for you.

Long-term care insurance

If a policy was bought years ago, dig it out and read two things: the elimination period (the number of days you pay out of pocket before benefits start) and whether it covers non-medical home care or only nursing facilities. Older policies are often facility-only; newer ones usually include home care. Most also require certification that the person needs help with a set number of daily activities, so the assessment matters.

The OPTIONS program

Administered through Area Agencies on Aging, OPTIONS provides in-home services for older Pennsylvanians who need help but do not qualify financially for Medicaid. Contributions are on a sliding scale based on income. This is the route families most often miss, because it sits between “pays privately” and “qualifies for Medicaid”, where a great many people actually are.

Private pay

Plenty of families pay directly, at least at first, and it is worth knowing that this is frequently cheaper than assumed at low hours. A few mornings a week is a different financial proposition from full-time care, and it is often what is needed.

Do not rule yourself out on a guess

Eligibility rules for Medicaid-funded long-term care treat income and assets differently from how most people expect, and a spouse remaining at home is protected in ways families are frequently unaware of. Get an actual determination before concluding you do not qualify.

Where to start, in order

  1. Call the Area Agency on Aging for your county. In Allegheny County this is the front door to assessments, OPTIONS and referrals, and the call costs nothing.
  2. Ask for a needs assessment. Most funding routes require documentation of what help is actually needed, so this is the step everything else depends on.
  3. Apply for what you might qualify for, in parallel. These processes take time. Running them simultaneously rather than sequentially can save months.
  4. Arrange interim care if it is needed now. Waiting for a funding decision with no help in place is how crises happen. Even a few private-pay hours a week can hold a situation steady.

A note on urgency

Nearly every funding route in this article takes weeks or months. The families who navigate it best are the ones who started while things were still stable, not the ones who began the week after a hospital discharge.

If you are not sure which of these applies to you, call us and ask. We will tell you honestly what we think you should be pursuing, including where the answer is a county office rather than an agency. Ask us where to start.

Common questions

Questions this article usually raises

Does Medicare pay for home care in Pennsylvania?

Generally no. Medicare covers short, skilled, doctor-ordered home health care after a hospital stay. It does not cover ongoing help with bathing, dressing, meals or companionship. For that, the main public route in Pennsylvania is the Community HealthChoices Medicaid program.

What is Community HealthChoices?

Pennsylvania's Medicaid managed-care program for long-term services and supports. It pays for a caregiver to help at home for adults 21 and over who need a nursing-facility level of care or are eligible for both Medicare and Medicaid. It is delivered through three managed care plans that all serve Allegheny County.

Who chooses the home care agency under CHC?

The participant does, once enrolled and once a service coordinator has authorized hours. The plan does not choose for you, and you can change agencies if the fit is wrong. Cyanjel Home Care provides personal care, companionship and respite to CHC participants in Allegheny County.

What other ways can families pay for home care?

Private pay, long-term care insurance policies, the VA Aid and Attendance benefit for wartime veterans and surviving spouses, and the Area Agency on Aging's programs, which are not means-tested in the same way. The Caregiver Support Program reimburses certain family caregiver expenses but is not a wage.

Not sure what you qualify for?

Call and we will walk you through what applies in Allegheny County, and point you to the right office if it is not us.

Mon–Fri, 10:00am–5:00pm · No obligation, and no pressure on the call.